Protecting your privacy is important to us. We hope the following statement will help you understand how Stark Bros collects, uses and safeguards the personal information you provide to us on our site.
How does Stark Bro's protect my information online?
We use Secure Sockets Layer (SSL) technology with verified information though DigiCert to protect your online order information as it is transmitted over the Internet. We also utilize advanced firewall technology to protect our equipment from online attacks.
Some versions of browsers and firewalls do not permit communication through secure servers like the ones we use at starkbros.com. To check the security of your Internet connection, look at your browser window after accessing our website, prior to entering your credit card information. An unbroken key icon or a closed lock icon will indicate that SSL is active. You can also double-check the security by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http:" to "https:".
If your browser or firewall does not support SSL, you will not be able to connect to the server. This also means you will not be able to mistakenly place an order through an unsecured connection. If for any reason you cannot access our secure server, you can place your order by phone at 800.325.4180.
What kind of information is being collected online?
When you request a catalog or place an order online or by phone, we collect information such as your name, email, postal address, phone number, and credit card number. We maintain a record of your present and past purchases with us. We may acquire information about you from our joint marketing partners and unrelated third parties. We also collect basic information on the systems that use our web site in order to build a better online experience for our customers.
This includes the use of a third-party rating and review tool. Users of the rating and review service give consent to have their reviews and comments collected and potentially published on our website, or elsewhere. These reviews and comments can include certain biographical information such as name, alias, or location. We may share certain information with other reputable companies; however, we will never share your email address, phone number or credit card information.
Do I have a choice with the use of my information?
You have the options to review, change or modify the use of your personal information in regards to promotional emails, catalog mailings, third-party sharing, and promotional telephone contact. If your account is set up online, all of these options can be found by going to View My Account » Promotion Options. If your account is not yet set up online, you can simply call us at 800.325.4180 to make any of these inquiries or changes. We respect your wishes concerning the use of your personal information.
Have additional questions or concerns?