Protecting your privacy is important to us. We hope the following statement will help you understand how Stark Bros collects, uses and safeguards the personal information you provide to us on our site.
We use Secure Sockets Layer (SSL) technology with verified information though DigiCert to protect your online order information as it is transmitted over the Internet. We also utilize advanced firewall technology to protect our equipment from online attacks.
Some versions of browsers and firewalls do not permit communication through secure servers like the ones we use at starkbros.com. To check the security of your Internet connection, look at your browser window after accessing our website, prior to entering your credit card information. An unbroken key icon or a closed lock icon will indicate that SSL is active. You can also double-check the security by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http:" to "https:".
If your browser or firewall does not support SSL, you will not be able to connect to the server. This also means you will not be able to mistakenly place an order through an unsecured connection. If for any reason you cannot access our secure server, you can place your order by phone at 800.325.4180.
When you request a catalog or place an order online or by phone, we collect information such as your name, email, postal address, phone number, and credit card number. We maintain a record of your present and past purchases with us. We may acquire information about you from our joint marketing partners and unrelated third parties. We also collect basic information on the systems that use our web site in order to build a better online experience for our customers. We may share certain information with other reputable companies; however, we will never share your email address, phone number or credit card information.
You have the options to review, change or modify the use of your personal information in regards to promotional emails, catalog mailings, third-party sharing, and promotional telephone contact. If your account is set up online, all of these options can be found by going to View My Account » Promotion Options. If your account is not yet set up online, you can simply call us at 800.325.4180 to make any of these inquiries or changes. We respect your wishes concerning the use of your personal information.
Trees that are shipped without soil to ensure good contact with soil in your yard. When shipped, they are about 3-4' tall with 3/8" or larger trunk diameter. When they mature, they will be one of three sizes*:
Matures to be about 8-10' tall and wide. Provides an abundance of full-size fruit.
Matures to be about 12-15' tall and wide. Gives maximum fruit yield per square foot.
Matures to be about 15-25' tall and 20' wide. A multi-purpose fruit and shade tree.
Top-grade, bare-root trees that give you a head start on growing. When shipped, they are about 4-5' tall with 5/8" or larger trunk diameter.
Trees in bottomless pots that allow some roots to be air pruned, so that a dense mass of productive, feeder roots can grow within the pot to make transplanting easier. Mature sizes vary. When shipped, they are about 1-2' tall.
Top-grade, potted trees chosen to give you a head start on growing. When shipped to you, they are about 3-4' tall.
*Tree sizes may vary by variety. See our Growing Guide for details.
Since 1816, Stark Bro's has promised to please customers with the very best fruit trees and landscaping products, no matter what. It's just that simple. If for any reason you are not completely satisfied with your purchase, let us know within a year of delivery and we will send you a free one-time replacement or refund your full purchase price if you don't want a replacement. To receive your replacement or refund, please call 800.325.4180. This warranty gives you specific rights, and you may also have other rights, which vary from state to state.