Our goal is to ship your order accurately and for it to arrive in good condition. Trees and plants should be ready to plant when they arrive. However, accidents sometimes happen. If your delivery is damaged during shipping, is missing product, or contains damaged or unsatisfactory products, please contact us within 14 days of receipt and we will make it right! We will send you a free one-time replacement.
If your Stark Bro's trees and plants do not survive, please contact us within one year of delivery. Our customer service team will be happy to assist you with your warranty claim.
